Archive for the 'xbox' Category

Xbox Return for Repair: One of Many

Tuesday, November 13th, 2007

I finally purchased an XBox 360 just over a month ago and I immediately started having problems. The screen would freeze at random points and I would have to restart the console. I figured it was just a problem with the games I was playing and that software updates would fix the problems. But when I did connect the console to my home network to get updates from Xbox Live the problems continued. Since the problems were sporadic it took a while to see if the problems remained or if the updates helped at all, but over the next few weeks it froze up many times. It became so frustrating because a few times it failed to save many checkpoints which caused me to redo levels that took me a long time to complete. I decided something had to be done about this flawed hardware and I planned to return it to the store. Later I would get a new one once Microsoft fixed the flaws. By this time it was past the 30 days that Best Buy allows for returns and they refused to do anything about it. If you buy a new Xbox and it locks up just once, return it right away or at least exchange it. Maybe you will get lucky the second time around.

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